Patient Care Specialist
STATLINX USA
Looking for a Remote (Timezone) Customer Support role? Patient Care Specialist at STATLINX is listed on Makely Remote Jobs as a Full-time opening based in USA (United States). Review the role overview below, then apply on the employer’s original listing — Makely Remote Jobs does not process applications.
Skills
- research
- insurance
Role overview
This position will involve answering inbound calls for large hospital networks during our daytime shifts in a remote call center setting. Our company provides telephone answering, messaging, and alert services to physicians and medical facilities across the United States.
If you are a self-motivated team player looking to build a career from the comfort of your own home, we might be the team you are looking for!
You must live within the continental United States (+ Hawaii) to apply.
We currently have full-time opportunities available. ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)
Shift Availability Requirements
Full-Time (appr. 30+ hours per week)
- Mondays thru Fridays 8am-6pm, EST
- Mondays thru Fridays 10am-7pm, EST
- M/T/W/F/Sat 9am-6pm, EST
- Thursdays thru Mondays 9am-6pm, EST
Candidates must have a pleasant speaking voice, professional mannerisms, good computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment. Medical terminology and experience, either hands-on or clerical, required to apply. Familiarity with EMR systems and practices preferred.
Minimum typing of 30 wpm is required and will be tested.
Candidates must also have the following:
Internet - Ethernet connection (hardwire internet) preferred
- Ping < 15
- Download > 50 mbps
- Upload > 10 mbps
STATLINX will provide equipment.
If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your application. Thanks and good luck!
Responsibilities
- Manage call volume of 80-120 inbound calls daily in a timely and professional manner
- Follow communication prompts
- Identify callers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by going the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Entry Level: $17.50/hr (with advancement opportunities) AND a monthly bonus program where you are eligible for up to 15%!
Apply today! https://www.ondemandassessment.com/o/JB-KEV4ZO77Q/landing?u=1062055
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: Remote
Summary provided for discovery. Always confirm details and apply on the original source. Makely Remote Jobs is not the employer and does not process applications.
Frequently asked questions
Is Patient Care Specialist at STATLINX a remote job?
Yes. This listing is categorized as Remote (Timezone) on Makely Remote Jobs. Confirm any location or timezone limits in the original posting before you apply.
What is the employment type for Patient Care Specialist?
Source data lists this as Full-time. Always verify the contract type, benefits, and start date on the employer’s application page.
Where is Patient Care Specialist located?
Listed location: USA. Many remote Customer Support roles allow work-from-home with country or timezone restrictions — check the full description.
Do I apply on Makely Remote Jobs?
No. Makely Remote Jobs aggregates public remote job feeds for discovery. Use “Apply on Original Site” to open the employer’s official application URL. We never host applications or collect resumes.
Does STATLINX list salary for this Customer Support role?
Salary was not published in the source feed. Check the original listing or ask the recruiter during screening for compensation details.