Sr Dir, Sales Training (Armis/Veza)

What you get to do in this role:• Work across the organization to create a differentiated, self-service customer experience • Actively engage in and drive the ongoing cross-team effort to select and build on the right platform • Coordinate and manage the central plan for content management, process development, and experience/recognition design • Create and manage the Training @ Scale roadmap, collaborating closely with IT, curriculum development, certification, and training application development to launch and continuously enhance the online, self-service product • Contribute to the design and execution of a pricing, licensing, and revenue model that aligns to corporate goals and the overall Customer Success portfolio • Design and execute internal and external customer feedback loops to encourage rapid iteration, experimentation, and innovation To be successful in this role you have:• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.