Customer Service Representative - Remote
Itsjustlunchmassillon United States
Looking for a Remote Marketing role? Customer Service Representative - Remote at Itsjustlunchmassillon is listed on Makely Remote Jobs as a Full-time opening based in United States (United States). Review the role overview below, then apply on the employer’s original listing — Makely Remote Jobs does not process applications.
Skills
- Customer Service
- Client Services
- Customer Success Coordinator
- Matchmaker
- Account Coordinator
- Remote Customer Service Representative
- Remote Customer Support Agent
- Remote Customer Experience Representative
- Remote Customer Support Specialist
- Remote Call Center Representative
- Remote Bilingual Customer Service Representative
- Remote Services Representative
Role overview
Location: Remote
Compensation: $18.00/hr
Employment Type: Full-Time
About Us
It’s Just Lunch is the world’s leading personalized matchmaking service, specializing in connecting busy professionals with quality matches. With over 34 years of experience, we have arranged more than 2 million first dates across 150 locations in 4 countries. As a Matchmaker Coordinator, you will play a pivotal role in creating meaningful connections and making a lasting impact on people’s lives.
Why Join Us?
- Comprehensive benefits package: medical, dental, vision, disability, life insurance, 401(k) with match, and paid time off
- No weekends: predictable Monday - Friday schedule
- Professional growth opportunities: continued training, mentorship, and advancement
- Dynamic, team-oriented environment with performance-based bonuses and prizes
Who We’re Looking For
We are seeking a high-energy, self-motivated professional with a passion for customer success and relationship-building.
The ideal candidate has:
- 2+ years of experience in customer service
- 2+ years of remote work experience
- Previous experience managing high call volume, high client and/or account volume
- Exceptional verbal and written communication skills, especially over the phone
- Strong organizational and multitasking abilities with a results-driven mindset
- Intermediate knowledge of Microsoft Office and CRM platforms
- The ability to handle emotionally sensitive conversations with empathy and professionalism
Your Role & Responsibilities
As a Customer Service Representative, you will assist with all aspects of the client experience, ensuring they receive top-tier service throughout their matchmaking journey. Your responsibilities include:
- Assist with managing client relationships: Regularly communicate with clients, understand their preferences, and provide tailored matchmaking services
- Assist with selecting and presenting high-quality matches that align with client expectations
- Coordinating dates and maintaining ongoing client engagement
- Balancing daily calls and emails to ensure superior client support
- Providing coaching and guidance to clients in their dating journey
Work Environment & Office Location
This is a remote position
How to Apply
If you are a customer-focused professional with experience working with high-end clientele and want to make a real difference in people’s lives, we encourage you to apply today!
Originally posted on Himalayas
Summary provided for discovery. Always confirm details and apply on the original source. Makely Remote Jobs is not the employer and does not process applications.
Frequently asked questions
Is Customer Service Representative - Remote at Itsjustlunchmassillon a remote job?
Yes. This listing is categorized as Remote on Makely Remote Jobs. Confirm any location or timezone limits in the original posting before you apply.
What is the employment type for Customer Service Representative - Remote?
Source data lists this as Full-time. Always verify the contract type, benefits, and start date on the employer’s application page.
Where is Customer Service Representative - Remote located?
Listed location: United States. Many remote Marketing roles allow work-from-home with country or timezone restrictions — check the full description.
Do I apply on Makely Remote Jobs?
No. Makely Remote Jobs aggregates public remote job feeds for discovery. Use “Apply on Original Site” to open the employer’s official application URL. We never host applications or collect resumes.
What is the salary for Customer Service Representative - Remote?
Reported pay range: USD 18 / day. Figures come from the source feed when available and may be incomplete — confirm compensation during the application process.