(Volunteer) Junior IT Support (f/m/d) (ID105)
EUSMS gGmbH Munich
Looking for a Remote Marketing role? (Volunteer) Junior IT Support (f/m/d) (ID105) at EUSMS gGmbH is listed on Makely Remote Jobs as a Freelance opening based in Munich (Worldwide). Review the role overview below, then apply on the employer’s original listing — Makely Remote Jobs does not process applications.
Skills
- Remote
- IT
Role overview
Time Commitment: approx. 10 hours/week (flexible)
Benefits: Grow and learn with an engaged international team, with the opportunity to gain a LinkedIn recommendation.
Role Overview
EUSMS is seeking a detail-oriented, systems-curious Volunteer Junior IT Support Assistant to support user access, onboarding/offboarding, and routine administration tasks in Odoo (ERP) and Microsoft 365.
Working under our lead IT Administrator, you’ll help maintain secure and organized systems by managing user accounts, adjusting user access, and documenting internal processes across multiple platforms. This is a hands-on, growth opportunity to gain real experience in nonprofit IT administration while supporting our mission in East Africa and beyond.
You’ll work remotely and closely with the IT Administrator team to ensure new team members are onboarded efficiently, permissions are kept up to date, and documentation stays current — all with light guidance and flexibility.
Tasks
User Lifecycle Management
- Set up new user accounts and permissions in Microsoft 365 and Odoo
- Adjust roles and groups based on job function (e.g. Projects, CRM, Finance)
- Offboard departing users (email forwarding, access removal, license deactivation)
- Maintain starter–changer–leaver (SCL) checklist and logs
Light Systems Administration
- Reset passwords and assist with access issues
- Track user metadata changes (titles, aliases, department tags)
- Update security groups in SharePoint or Teams when needed
- Support basic field/tag edits in Odoo 18 (Community Edition)
Documentation & Support
- Keep audit ready internal SOPs and onboarding guides up to date
- Log actions for compliance and internal tracking
- Respond to user requests in coordination with IT Admin
Requirements
- Basic familiarity with Microsoft 365 Admin
- Comfortable navigating admin menus and updating user settings
- Detail-oriented with consistent follow-through on tasks
- Proactive communicator in a remote team
- Fluent in English
Benefits
- A volunteer position you can reference on your CV or LinkedIn
- Practical experience supporting IT operations for a remote global NGO
- Exposure to Odoo ERP and Microsoft 365 account management
- Mentorship from a lead IT Administrator and global finance team
- Recognition in internal reports and operational leadership briefings
Find more English Speaking Jobs in Germany on Arbeitnow
Summary provided for discovery. Always confirm details and apply on the original source. Makely Remote Jobs is not the employer and does not process applications.
Frequently asked questions
Is (Volunteer) Junior IT Support (f/m/d) (ID105) at EUSMS gGmbH a remote job?
Yes. This listing is categorized as Remote on Makely Remote Jobs. Confirm any location or timezone limits in the original posting before you apply.
What is the employment type for (Volunteer) Junior IT Support (f/m/d) (ID105)?
Source data lists this as Freelance. Always verify the contract type, benefits, and start date on the employer’s application page.
Where is (Volunteer) Junior IT Support (f/m/d) (ID105) located?
Listed location: Munich. Many remote Marketing roles allow work-from-home with country or timezone restrictions — check the full description.
Do I apply on Makely Remote Jobs?
No. Makely Remote Jobs aggregates public remote job feeds for discovery. Use “Apply on Original Site” to open the employer’s official application URL. We never host applications or collect resumes.
Does EUSMS gGmbH list salary for this Marketing role?
Salary was not published in the source feed. Check the original listing or ask the recruiter during screening for compensation details.