BInance Accelerator Program - Key Account Operations
Binance APAC
Looking for a Remote (Region) Customer Support role? BInance Accelerator Program - Key Account Operations at Binance is listed on Makely Remote Jobs as a Internship opening based in APAC (APAC). Review the role overview below, then apply on the employer’s original listing — Makely Remote Jobs does not process applications.
Role overview
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.
About Binance Accelerator Program
Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.
Who may apply
Current university students and recent graduates.
*Terms of employment / engagement shall be subject to contract and local applicable laws
Job Description
- Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
- Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
- Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
- Monitor client activity, trading behaviour, and engagement data using spreadsheets or internal tools to identify unusual trends, client needs, and potential opportunities.
- Maintain accurate client profiles, communication records, follow-up actions, and account information to ensure proper coverage and continuity within the team.
- Develop a strong working knowledge of Binance products—including Spot, Futures, Margin, Options, Earn and OTC—and understand how different types of trading clients use these products.
- Track relevant crypto, trading, and competitor developments and share useful observations or market intelligence with the team.
- Demonstrate a hardcore, self-driven attitude: learn quickly, take ownership without constant supervision, stay highly responsive, and proactively identify ways to improve client service and team operations.
Job Requirements
- Strong interest and basic knowledge in crypto + financial markets.
- Understand basic concepts such as Spot, Futures, Margin, leverage, liquidity, maker/taker.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
- Strong analytical ability and comfortable with Excel/Google Sheets.
- Demonstrates personal curiosity about trading—ideally actively follows or trades financial markets.
- Fast learner and proactive, hungry for knowledge and who can absorb Binance products quickly.
- Strong ownership, responsiveness and attention to detail.
- Comfortable working in a fast-paced, high-pressure environment.
Compensation
Additional Information
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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Summary provided for discovery. Always confirm details and apply on the original source. Makely Remote Jobs is not the employer and does not process applications.
Frequently asked questions
Is BInance Accelerator Program - Key Account Operations at Binance a remote job?
Yes. This listing is categorized as Remote (Region) on Makely Remote Jobs. Confirm any location or timezone limits in the original posting before you apply.
What is the employment type for BInance Accelerator Program - Key Account Operations?
Source data lists this as Internship. Always verify the contract type, benefits, and start date on the employer’s application page.
Where is BInance Accelerator Program - Key Account Operations located?
Listed location: APAC. Many remote Customer Support roles allow work-from-home with country or timezone restrictions — check the full description.
Do I apply on Makely Remote Jobs?
No. Makely Remote Jobs aggregates public remote job feeds for discovery. Use “Apply on Original Site” to open the employer’s official application URL. We never host applications or collect resumes.
Does Binance list salary for this Customer Support role?
Salary was not published in the source feed. Check the original listing or ask the recruiter during screening for compensation details.