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Operations Remote (Region) Full-time APAC

AI Chatbot Product Manager

Binance APAC

Looking for a Remote (Region) Operations role? AI Chatbot Product Manager at Binance is listed on Makely Remote Jobs as a Full-time opening based in APAC (APAC). Review the role overview below, then apply on the employer’s original listing — Makely Remote Jobs does not process applications.

Role overview

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

  • Responsible for the overall planning, design, delivery and promotion of CS bot management platform(knowledge base, chat flow, ticket center, etc.)
  • Use big data and AI to improve the working efficiency of CS operations including corpus training, SOP design, assistant reply and case summary, etc.
  • Collaborate closely with cross-functional teams including engineering, UI/UX design, and CS operations team to achieve product objectives.
  • Review CS bot KPI and user cases regularly and find valuable insights to guide product improvements.

Requirements

  • Bachelor degree or above.
  • Must have product design experience in CS bot.
  • Have a good communication skills with multiple stakeholders.
  • Process strong data analysis and user insight skills.
  • Excellent problem solving and analytical skills.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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Summary provided for discovery. Always confirm details and apply on the original source. Makely Remote Jobs is not the employer and does not process applications.

Frequently asked questions

Is AI Chatbot Product Manager at Binance a remote job?

Yes. This listing is categorized as Remote (Region) on Makely Remote Jobs. Confirm any location or timezone limits in the original posting before you apply.

What is the employment type for AI Chatbot Product Manager?

Source data lists this as Full-time. Always verify the contract type, benefits, and start date on the employer’s application page.

Where is AI Chatbot Product Manager located?

Listed location: APAC. Many remote Operations roles allow work-from-home with country or timezone restrictions — check the full description.

Do I apply on Makely Remote Jobs?

No. Makely Remote Jobs aggregates public remote job feeds for discovery. Use “Apply on Original Site” to open the employer’s official application URL. We never host applications or collect resumes.

Does Binance list salary for this Operations role?

Salary was not published in the source feed. Check the original listing or ask the recruiter during screening for compensation details.